At Caster Technology, customer service is our number-one priority. If at any time you have any questions or concerns regarding your purchased product, please do not hesitate to contact us. Returns are done on a case-by-case basis and may or may not incur a restocking fee. Please contact us for details. This Policy may change from time to time, so please check back periodically.
Caster Technology provides the world’s finest and most detailed caster product offering and guarantees that when you call you will be greeted by a live Caster Tech expert – not a receptionist or a call center. We provide same-day shipping on nearly every item we sell and continuously upgrade our technology and systems to deliver easy ordering, fast shipping and the best prices available. Caster Tech embraces a set of core philosophies about how we work with our customers, how we treat our employees, and how we interact with the community as a whole. These philosophies drive our every action, and help us deliver on our promise to you: Every Caster. Every Need. Every Time.